Voucher duration :
Vouchers are valid for a period of 6 months from the date of purchase.
Card Terms & Conditions
KOKO COFFEE ROASTERS & COCO ESPRESSO Gift Cards can be exchanged for products and services, online at www.kokoroaster.com only.
Gift Cards may not be used in any KOKO COFFEE ROASTERS & COCO ESPRESSO locations.
The balance on the Gift Card may be used for full or part payment of the Hong Kong Dollars (HKD) sterling cost of KOKO COFFEE ROASTER & COCO ESPRESSO’s products.
No change will be given but any unused balance will remain on the Gift card and may be applied to future purchases.
Gift Cards can be used towards the purchase of goods at a higher price than its face value upon payment of the difference.
The Gift Card cannot be exchanged or redeemed in whole or part for cash, and has no fixed expiry date or service fees.
Samples and offer codes cannot be redeemed when purchasing gift cards.
Promotional offers may not apply to Gift Card purchases.
Keep the Gift Card safe and treat it as cash. We will not accept any liability for lost, stolen or damaged Gift Cards or for any remaining balance on the Gift Card.
If you have made an Online payment with a Gift Card in whole or part and any item paid for using the gift card is not accepted for return.
We reserve the right to amend or supplement these conditions or discontinue the Gift Card at any time. KOKO COFFEE ROASTER & COCO ESPRESSO reserve the right of the final decision in case of any dispute.
Redemption of Gift Cards Online
To use a Gift Card in full or part payment for orders made Online:
o When proceeding to checkout, enter the 16 digits letters & numbers gift card code upon checkout.
o Select the ‘APPLY’ button to proceed with the payment.
If the value of the items purchased Online is less than the total value of the Gift Card, you can re-enter the same Gift card details on another occasion to redeem the remaining balance on your Gift card. Alternatively the outstanding balance can be spent in store.
If the value of the items purchased online is more than the total value of the Gift Card, you will need to pay the balance using additional Gift Cards, or a credit/debit card.